Changes/Cancellation and Short Term Reservations
To make or change a reservation within 72 hours prior to arrival please call (703) 729-8000. We will make every effort to accommodate your request, however we cannot guarantee a seat within 72 hours. A $10.00 cancellation fee will be charged for any reservation not canceled at least 72 hours before the scheduled pick-up time.
Guest Instructions (For Locating the Shuttle at the Airport)
When you arrive at Dulles, proceed to the United Baggage Claim Area 3. On most Sunday's and Monday's we have a representative in this area. If no representative is there, go DOWN the RAMP and exit to curb 2H.
Note: If you encounter any delays or difficulties upon your arrival at Dulles Airport, please call (703) 729-8000 for assistance.